Puxian Labor and Social Security Bureau implements three heart services

In order to provide more convenient, efficient, and high-quality window services for the majority of service targets, this year, the County Labor and Social Security Bureau has persisted in seeing practical results in transforming the style of work and optimizing services, and has made a fuss about strengthening the service of the window staff for the people, and actively implemented The “Three Hearts” service with the “maintaining warmth, comfort, and heart” as the main content of the service people is truly ideologically respectful for the masses, emotionally close to the masses, and convenient for the masses in service, effectively promoting the party’s mass line education practice. In-depth development.

The Bureau promotes sunshine services and allows the people to “warm up their hearts”. The “six disclosures” will be implemented for the main body of handling services, the basis for handling, procedures for handling, conditions for handling, time limits for commitment, and channels for supervision. The implementation of a smile service will allow the masses to "get comfortable." In order to bring the people, the people, and the people into the work, we pay attention to the appearance of the instrument, standardize the language of civilization, and carry out smile services. We resolutely eliminate the occurrence of “cold, hard, horizontal, and push” phenomena, and insist that the working people adhere to the principle of Q. There are replies, there are sounds, service enthusiasm, patience in explaining policy, and acceptance of opinions. Pursue clean and honest services and let the people "shun the heart." Firmly establish a "responsibility awareness, efficiency awareness, service awareness," further clarify the service standards, regulate the behavior of the window personnel, require the window personnel do not delay late, leave the post off the post, do not shirk perfunctory, do not use power to seek personal gain, do not eat cards. In implementing the "Three Hearts" service, the council truly regards each and every one of its clients as its own family members and regards the hardships of the masses as family matters, and has won the people's opinion with practical actions.

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