Purchasing home building materials is a manual work that tests the physical strength, patience, and the ability to discriminate building products because consumers face three “concentrationsâ€. The first is centralized procurement. It is necessary to travel through the small and large building materials market in a short period of time to see the goods and price ratio. It is necessary to have enough physical strength and patience. The second is to focus on the six categories of dozens of commodities required for home improvement, involving floors. , Sanitary, building materials, hardware, drapery, cabinets, etc., which are not the same goods consumption, need to learn the relevant performance? This is a process of identifying true and false advantages and disadvantages, and comparing them repeatedly; these commodity consumers usually have little contact with each other and do not understand the industry standards, market insider, and unspoken rules. If they do not, they will fall into the trap of bad businesses; the third is to focus on In the face of industry promotions, trade-offs and price comparisons have to make their own choices in the face of price temptations and vowed pledges. In order to avoid falling into rights abuses in the future, people in the industry have given suggestions: Buying building materials, rational consumption is the key.
Kanghui laminate flooring
[Complaint focus]
The goods are not shoddy
The purchase of renovations and building materials will always be inseparable and the complaints surrounding building materials have also increased. Some unscrupulous merchants will play some tricks in product promotion. Unclear owners will pay attention to the business trap if they do not pay attention. "The goods are not on the board" and "shrinkage" often occur.
According to relevant information obtained from the Municipal Consumer Council, it can be seen from the complaints received in the past year that complaints about home building materials are mainly reflected in the quality of goods, and in particular, the most complaints about ceramic tiles. At the same time, the installation service complaints also increased significantly, mainly due to the delay in installation time, unstable installation quality, and the need for modification and re-production. The business attitude was not good and perfunctory. In addition, the quality of the installers is also among the complaints.
ã€Typical Case】
Quality problems have been delayed afterwards
Ms. Mo last summer shopping mall promotional discounts, in a building materials market to buy a number of tiles ready for home decoration. When she was ready for the end of the year, she discovered that the surface of the tiles had some black spots and stains. Although she also tried blisters or wipes, it was impossible to remove these unsightly black spots and stains. In desperation she quickly went to the merchant to request a return. At the beginning, the merchants said Ms. Mok’s purchase was not a “premium product.†Certainly there were more or less minor problems. Later she blamed Ms. Mo for not checking carefully. Now it’s been a long time before she came to trouble. Willing to return.
Ms. Mok had to ask the Building Materials Association for assistance. Finally, after mediation, the self-incriminating merchant not only agreed to return the goods, but also compensated Ms. Mok for other losses.
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